ORDERING: Orders may be placed online 24-hours a day, by calling toll free (888) 338-8111 between 9am - 6pm EST Monday through Friday or by sending an email to sales@desiger-rug.com. Please do not include your credit card information in any email. A
designer-rug.com representative will contact you via phone during our regular business hours for processing.
DELIVERY TO THE LOWER 48 US STATES:
All orders over $50 enjoy FREE SHIPPING with delivery to an address within the 48 contiguous states. Shipping on orders under $50 is $6 USD. Depending on size and contents parcels ship via UPS, USPS, FedEx or DHL.
DELIVERY TO ALASKA AND HAWAII:
Parcels shipping to Alaska and Hawaii are charged on a flat rate depending on weight.
Orders weighing between 0.1 lbs - 10.0 lbs are $15 USD
Orders weighing between 10.1 lbs - 20.0 lbs are $20 USD
Orders weighing between 20.1 lbs - 40.0 lbs are $40 USD
Please note, furniture and items weighing over 40 lbs cannot be shipped to ALASKA and HAWAII without requesting a quotation in advance of ordering.
INTERNATIONAL DELIVERIES:
Rates are calculated at checkout based on live rates from the United States Postal Service, FedEx or DHL and product weight information. Please note, tracking information is limited for USPS shipments and we cannot guarantee a delivery date on International deliveries. If you are interested in expedited International delivery options please inquire.
Cost of shipping to International destinations does not include the cost of taxes, tariffs or other customs fees. All taxes, tariffs and other customs fees are the responsibility of the receiver. Please note, furniture and oversized items weighing over 40 lbs cannot be shipped to International destinations without requesting a quotation in advance of ordering.
If you have an APO address, please contact us in advance of making purchases to confirm the item(s) you are interested in can be shipped to your address via USPS.
